PET HUB BRAZIL TERM OF USE /PRIVACY POLICY AND USE OF PERSONAL DATA

Welcome! Thank you for accessing the Insituto Pet Brasil PET HUB BRASIL platform.

When you access PET HUB BRASIL, you entrust the handling of your data and information, and we are committed to keeping this data protected through protection systems.

In this regard, this privacy policy document explains in a clear and understandable way how your information and data will be collected, used, shared and stored by our systems.

By accessing or using our website or apps, you accept our policy. This will indicate that you are aware of and in full agreement with how we will use your information and data.

To make it easier to understand, this policy is divided as follows:
• What information does PET HUB BRASIL collect?
• How does PET HUB BRASIL use your data?
• Data deletion.
• Information sharing.
• Update of the privacy policy and use of personal data.
• Responsibilities.
• Governing Law.

What information does PET HUB BRASIL collect?

We collect information you provide to us, such as:

Personal data – when you register at PET HUB BRASIL, you provide information such as name, e-mail address, CPF/CNPJ, date of birth, marital status, phone number, photo, age, gender, corporate name, trade name, CCM, CE.

Commercial data – volume and billing of business carried out on the platform (website and applications).

Through this policy, you expressly agree to the collection, use and sharing of this data on the terms set forth herein.

Therefore, in summary, we collect all information actively made available by you in the use of our website or applications.

How does PET HUB BRASIL use your data?

We at PET HUB BRASIL value your privacy very much. Therefore, all data and information about you will be treated as confidential, and we will only use this information for the purposes described herein and authorized by you so that you can fully use our website and applications, always aiming to improve your experience as a customer.

Through this policy, PET HUB BRASIL is authorized to use your data to:

• allow access to resources and functionalities of the PET HUB BRASIL environment;
• send messages such as alerts, notifications and updates;
• communicate about news, updates, events, studies, vips rooms, partners and other matters in which you may be interested;
• create new services and features;
• prepare performance reports of the actions generated on the platforms.

Eventually, we may use data for purposes not provided for in this privacy policy, but these will be within your legitimate expectations. Any use of your data for purposes that do not comply with this prerogative will be made with your previous authorization.

Data deletion.

All data collected will be deleted from our servers when you so request, by a free and facilitated procedure, or when they are no longer necessary or relevant for us to offer you our services, unless there is any other reason for their maintenance, such as any legal obligation to retain data or the need to preserve them to protect PET HUB BRASIL's rights.

Information sharing

PET HUB BRASIL may share the information it collects with business partners, advertisers, sponsors and service providers, whenever possible and anonymously, in order to preserve its privacy. You hereby expressly authorize such sharings.

PET HUB BRASIL reserves itself the right to provide data and information about you, including your interactions, upon legal requirement to do so, an act necessary for the company to comply with national laws, or if you expressly authorize it.

All your data is confidential and only people with proper authorizations will have access to it. Any use of this data will be in accordance with this policy. PET HUB BRASIL will make all reasonable market efforts to ensure the safety of our systems and your data.

Our servers are protected and controlled to ensure safety and can only be accessed by people with previous authorization.

All your information will be encrypted whenever possible, if this does not make its use by the platform unfeasible. At any time you may request a copy of your data stored in our systems. We will keep the data and information only until such time as it is necessary or relevant for the purposes described in this policy, or in the case of periods predetermined by law, or until such time as such data is necessary for the maintenance of PET HUB BRASIL's legitimate interests.

However, we cannot guarantee completely that all data and information about you on our platform will be free from unauthorized access, especially if there is undue sharing of the credentials necessary to perform the access. Therefore, you are solely responsible for keeping your access password in a safe place and it is forbidden to share it with third parties. You undertake to notify PET HUB BRASIL of any unauthorized use of your account immediately by a secure channel (sac@institutopetbrasil.com).

Update of the privacy policy and use of personal data.

PET HUB BRASIL reserves itself the right to change this policy as many times as necessary, in order to provide you with more security and convenience and to increasingly improve your experience. This is why it is very important that you access our policy periodically. To make it easier, we indicate at the beginning of the document the date of the last update. If relevant changes are made that give rise to new authorizations from you, we will publish a new privacy policy, subject again to your consent.

Responsibilities

PET HUB BRASIL provides the platform for interaction between its users for commercial promotion purposes, not participating and/or taking responsibility for the business conducted on its website and applications.

Governing Law.

This document is governed by and shall be construed in accordance with the laws of the Federative Republic of Brazil. The Forum of the District of São Paulo – SP is elected as competent to resolve any questions that may arise from this document, expressly waiving any other, however privileged it may be.